1. How long until I receive my jewelry?
Delivery Time= Processing Time + Shipping Time.
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours (except Sundays and holidays), while engraved or custom orders may take 3-10 working days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
*If you have chosen to pay by credit card or PayPal, the confirmation of the order will be carried out in real time on our website.
*Once your order has been shipped, you will receive the tracking number with an email confirmation of the shipment.
2. Where do you ship to, and how much does shipping cost?
- Standard Shipping Fee (8-12 business days)
The standard shipping is FREE.
- Fast Shipping Fee (5-8 business days)
You need to pay $5 for Fast Shipping.
- DHL Shipping Fee (3-5 business days)
1.Order under $159, you need to pay $15 for express shipping.
2.Order is or more than $159, the express shipping fee is $0.
We provid e Free Standard Shipping worldwide. The standard shipping is FREE. Order under $159, you need to pay $15 for express shipping. While the Order amount if above $159, the express shipping cost will be free.
3. Where can I receive my order?
It can be sent to an address selected by you (home, work, etc.).
Once your order has been shipped, you will receive the tracking number with an email confirmation of the shipment.
4. Can the delivery country be different from the purchase country?
No. The delivery country must always be the same country in which the purchase was made.
5. Can I track my order?
Sure. In the "my orders" section in "my account" you can see the status of your order. If you are not registered, click on the "Order Information" link in the confirmation email sent to you to see the status of your order.
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Contact us if you have any question for order status:
Email: business@krkcom.com